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TrustSaaS is a new uptime monitoring and alerting service that aims to notify you of any downtimes in your applications hosted on the cloud. With so many companies moving towards cloud computing, its about time someone builds a service to actually monitor and alert users of cloud computing infrastructures about failures in the cloud, TrustSaaS is one such service.

TrustSaaS checks the status of your application every 60 seconds (over 500,000 times per service per year), and alerts you instantly of any problems via email of SMS alerts. In addition tot his TrustSaaS records, analyzes and reports these downtimes in monthly reports delivered via emails. This analysis will allow users of a specific service to make comparisons between the level of service provided and the guarantees made by the service provider. Which in result will heighten or lowering their trust in the infrastructure.

There are three flag messages to depict that status of any service, which are UP, DOWN, and UNKNOWN.

TrustSaaS is a premium service and the fee starts at $100 per annum for monitoring one service. Premium benefits include:

• SMS Alerting within minutes of an outage so you are the first to know about it.
• Email Alerting for those who prefer not to be interrupted by SMS.
• Monthly Reports to show you detailed performance metrics for your providers.
• Premium Support to ensure that you and your monitoring service is supported in the unlikely event of problems.
• Feature Requests including suggestions for new SaaS providers.

TrustSaaS will be useful for users who rely on services like Google Apps and Salesforce to know when these applications go down. The recent blackout of Gmail is a testimonial to the fact that even services by Google are not prone to downtime.