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image thumb71 Yext Makes Online Reputation Management For Business More Realtime

Search Engine for local businesses, Yext which enables people to find services in their locality as well as assist publishers and ad networks find these businesses. The startup also launched Yext Calls which can rightly be called the Google Voice for businesses last year. With the Web getting more about realtime management, the startup, keeping it in mind is launching a realtime reputation management software for businesses.

With almost all the consumers relying on reviews on products and business online, it is imperative that these business are better with managing their online profiles. This includes managing user feedback, monitoring it and responding to comments left by users. Keeping the same in mind Yext has launched Yext Rep to help you monitor all that with a free solution. Be it Facebook, Twitter, Foursquare, the dashboard ensures all this is made available in the Yext Feed.

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image thumb35 TC50 Showcase: Yext launches Yext Calls for local businesses

The TC50 Event is in full sway and like last year it is giving the startups a platform to surface. Local business search engine, Yext has taken the opportunity to launch Yext Calls. The software would enable businesses to keep a organize and keep a check on incoming calls, this is done by analyzing the conversation that took place. The idea is to improve search within a conversation by analyzing key words during the length and browsing across them at any point. For example if you search for a keyword like a price list for an item, it will detect where the keyword had occurred. Plus it also detects if there was an appointment made through out the duration of the conversation. This is helpful for businesses as it lets business owners know what call best matches their business and they can vote it up or down based on relevance. Sounds impressive as it automates the accuracy of the search engine added with the benefits it brings to the businesses in a locality.