SugarCRM with its latest release (5.2) has enabled its users to fetch feeds from different networking services (LinkedIn and the likes). The idea is to make the entire process efficient and more user friendly by facilitating its users, bringing all information to them. Director of Product Management, Martin Schneider stated:

The idea is to drive adoption and keep people in one space, but also give them unfettered access to bringing content into the CRM system

This will enable users to import user information from networks like LinkedIn, working more like cloud within the SugarCRM platform. Other features included in the release are Social Feeds that enables alerts and status details. Portal Dashlets that display various information from other third party sites partnered with SugarCRM.

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