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When webmail users find it difficult accessing their accounts it’s mostly due to technical issues at the mail program’s end or issues related to the Internet connection. Though with Gmail, this is possibly because of account-related problems like a lost/forgotten password or unusual activity which brings into play the safety measures routine to keep accounts from being compromised.
Gmail tries to minimize these issues by sharing the following pointers:
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Don’t share your Gmail password with anyone
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Don’t respond to messages asking for your login info
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Always keep the verification number you get when you sign up for Gmail
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If you aren’t able to access your account, try resetting your password
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If resetting your password doesn’t work, try our account-recovery process
Google further states that they’ve added a feature in Gmail that lets you see when your account was last logged into, and whether your account is currently open on another computer.
