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Collaboration is the key in today’s web 2.0 era and we all look for help and find it easily via user communities and knowledge bases. Access to Information is simple and is  available for all.

We developers sometimes find complex bug and issue tracking, to be a painful job for our applications. In some companies standard procedures are there but in some none exist. But worry not, a new startup called Sifter hopes to change that with a simple and straightforward bug and issue tracking app.

Via sifter you and your team could now effectively organize your apps and immediately create, categorize, and assign software issues, giving you a better management perspective. Along with that you could even track your assigned issues and respond to them appropriately based on their statuses.

One thing I liked about Sifter was of delivering and getting feedback from customers. The process defined in sifter makes this customer service a synch to groups who may have never considered it before: Web developers, blogging teams, community managers, graphic designers, and the like. (Now that’s called using web 2.0 as a powerful collaborative agent – FANTASTIC!!!)

Garrett Dimon and team are the geniuses behind this app and they have put up something for companies to consider besides suing legacy spreadsheets and processes to manage these things.

The solutions are priced at very nominal rates and I highly recommend this app to all developers, companies out there.

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